Returns & Exchanges
At The Frontrunner Colombo, we are committed to ensuring you find the perfect fit for your athletic journey. If your gear isn't performing as expected, you can return or exchange your items within 30 days of purchase provided they are in original, unworn condition.
Initiate Your Request
Contact our support team via email or visit our Colombo storefront with your original order number and proof of purchase to start the return process.
Pack Your Gear
Ensure the items are placed back in their original packaging, including all tags and labels, to maintain eligibility for a full refund or exchange.
Ship or Drop Off
Send your package back to our distribution center using a trackable courier service, or bring it directly to our retail location for an immediate assessment.
Quality Inspection & Refund
Once our sports specialists verify the condition of the equipment, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing